Private label development has become an integral part of the products on the shelves in stores, especially under the various Clicks brands. There is a strong focus on sourcing from an accredited, reputable and audited supplier base to ensure that the Group continues to provide customers with good quality products at affordable prices, and that adheres to ethical and socially responsible standards.
All new and current suppliers are reviewed according to a scorecard to be able to identify high risks. A great partnership is formed between business and suppliers to ensure that non-compliances are reported, physical inspections can be done and to eliminate any impact through reporting and delivering results.
The group will not accept finished product which does not conform to specifications, approved sample and/or testing requirements through following the procedure of testing the product at each stage of development.
The Supplier Code of Ethics form part of the supplier contracts.